Hi Partner, you mean the world to us and we are always looking for ways to show our appreciation to you and that’s why we are super excited to introduce PayCentre Loyalty to you.
What is PayCentre Loyalty, you ask? It is our reward system where you win points for each successful transaction you carry out and you can then convert the points to amazing gift prizes such as cool cash, airtime, data and shopping gift cards!
PayCentre loyalty is our way of appreciating you- our dear and wonderful partners who transact with us.
Do more transactions with PayCentre to get more points and EARN MORE.
How does it work?
- You earn 3 points for every successful transaction you carry out on PayCentre.
- The points appear on your admin dashboard right beside your balance so that you can see how many points you have at any time on the PayCentre application.
- Your points are built up over a period of three months and starting from the first day of the 4th month, you have the opportunity to convert them to any of our amazing prizes.
- For example: if your points on every successful transaction starts counting from October 1 2021, December 31st, 2021 marks the 3-month period and you will be able to convert the points gathered and redeem your prizes from January 1, 2022! After which another set of points starts counting from January 2, 2022.
You can also find out more about this feature by selecting Loyalty from the dashboard of your PayCentre Application!
How you can gain PayCentre Loyalty points.
You earn 3 points each when you successfully carry out any of the following transactions;
- Cash-out transactions (including card-less withdrawals)
- Funds transfer transactions (excluding wallet Transfers)
- Bill Payments such as Airtime purchase, PHCN bills, JAMB & NECO payments, Cable bills
What you can do with your loyalty points.
At the end of each loyalty cycle (every 3 months), you can click on loyalty on your PayCentre Application, convert your points and then redeem them by selecting any of our amazing prizes.
Frequently Asked Questions
What is the lowest number of points that can be converted and redeemed?
An agent can only convert and redeem points from 300 points and above. Once your points are below 300, you have to carry out more successful transactions to earn more points.
Will an agent get points for transferring to another PayCentre Agent or transferring to oneself?
No points will be gained for agent-to-agent transfer or transfers to self.
When can an agent not redeem their points?
An agent cannot redeem their points in an active quarter; this means that you can’t redeem points earned within the 3-month period (e.g in the quarter of October – December), you can only redeem points starting from the first day of the fourth month which in this case will be January. Each loyalty cycle runs for a period of 3 months.
What happens if I don’t redeem my points on the first week of the fourth month?
No worries! You can redeem your points any time after the 3rd month as long as you have over 300 points. You can also accumulate your points for a longer period (e.g 6-9 months, 1 year or >2 years).
For more information on this feature, click on Loyalty from the dashboard of your PayCentre Application. Follow us @paycentreafrica on Facebook and Instagram. You can also reach our support team on WhatsApp via 07036918616 or send a message to @eslhelpdesk on Facebook and Instagram.
Can the point redeem to money
Yes Partner, can be redeemed to cash.
Yes. I collected 210.00
Hello,
I’ve been try to activate my wallet .it was asking to put the OTP sent to me but the OTP has not been sent.
Hello Partner, sincere apologies for this, kindly note that for security reasons, your otp will be sent to your registered mail with PayCentre.
I am suggesting that you encourage us better by reducing the gap between a redemption point and another.
For instance, the gap between 300 and 6000 is damn too enormous,a mountain to climb!
210 that’s how many points you redeemed?
At the end of each loyalty cycle (every 3 months), you can click on loyalty on your PayCentre Application, convert your points and then redeem them by selecting any of our amazing prizes.
I collect 210NGN.0 what does that mean I don’t really understand, some one should explain for me
On loyalty points I collected 210NGN.0 asloyalty reward what does that means on loyalty as redeemed money on loyalty , please explain
Dear Partner, kindly note that your loyalty points on every successful transaction that you carried out has been converted to cash, the more successful transactions you carry out, the more loyalty points you get. Happy Transacting!
Dear Partner, kindly note that your loyalty points on every successful transaction that you carried out has been converted to cash, the more successful transactions you carry out, the more loyalty points you get. Happy Transacting!
Payment is very easy to carryout any type of transaction, no network failure. Reversal is very quick.
Thank you for your great feedback Partner.
Great!
Yay! Thank you Partner.
I sent someone 5000 since yesterday he did not get it I called you guy she said it will either be reversed back to me or they will send it to him and he still come to tell me that he has not seen it
Hello Partner, we sincerely apologize for the inconvenience caused, kindly log the transaction as dispute and it will be resolved within 24 working hours
This is great, keep it up!
Thank you Partner.
This is wonderful and exciting I am happy over the news paycenter has just initiated what will make them lead in this business over others i pray they Keep to this reward my regards to the management,see you agents on top
Yay! See you at the top too Partner.
I have not been able to collect my loyalty for October to December 2022 till now please what is happening
I have not been able to collect my loyalty for October to December 2022 till now please what is happening
Nice
We are glad you love this Partner.
Good one from Paycentre.
Keep it up.
Thank you Partner.
Pls l did one 40k since yesterday morning to a customer & she told me she has not seen it oo l need help l beg
Hello Partner, we sincerely apologize for any inconvenience experienced, kindly log the transaction as dispute and it will be resolved within 24 working hours.
This is a good development. I have benefited from it.
Thank you for your feedback Partner.
I love this, is a nice one
We are glad you love this Partner, Thank you for choosing PayCentre.
Pls… partner wen did notification started. wic exact month pls
Hey Partner, it started this month. You are still on time to enjoy! Happy Transacting
Good one, thanks so much for this 👍
You are welcome Partner.
1. Provide POS for your agents.
2. Make your system in such a way that admin can also carry out transactions.
Thank you Partner for this feedback. You can visit any of our offices to get a POS. Our offices are listed here: https://www.paycentreafrica.com/contact
Amazing, I think I love this gesture, paycenter is the best.
Yay! Thank you for your feedback Partner, thank you for choosing PayCentre.
Lovely, can shopping cards be used to purchase in any store
I love this offer
Wow that’s a great idea
Yay! Thank for your feedback Partner.
Am happy for this great news, hope the rewards will be as said
Most definitely Partner!
Nice one
Yay! Thank you for your feedback Partner.
I have 4782 bonus point what the equivalent to cash reward and for me to convert it am getting I have 7days left to redeem it
Your points are built up over a period of three months and starting from the first day of the 4th month, you have the opportunity to convert them to any of our amazing prizes.
For example: if your points on every successful transaction starts counting from October 1 2021, December 31st, 2021 marks the 3-month period and you will be able to convert the points gathered and redeem your prizes from January 1, 2022! After which another set of points starts counting from January 2, 2022.
I can’t withdrawal my loyalty bonus point for july-sept I try this morning said can’t redeem points for active period when will the next active period be?
Thank you Partner for this, your next withdrawal period will be January 2022. You are doing great.
Where will I be able to convert my loyalty points on the dashboard ?
Good morning Partner, you will be able to convert your points after 3 months which is in January 2022. You can keep transacting to earn more points before then. Happy Transacting!
Great
At the end of each loyalty cycle (every 3 months), you can click on loyalty on your PayCentre Application, convert your points and then redeem them by selecting any of our amazing prizes.
You can also find out more about this feature by selecting Loyalty from the dashboard of your PayCentre Application!
For more information send us a WhatsApp message on 07036918616 or @eslhelpdesk on Facebook and Instagram.
Thank God, I am not scared of transacting anymore like before. Kudus to you PAYCENTRE.
Thank you for your great feedback Partner.
Thank you partner for your kind words! Kudos to your for sticking with us.
I send 2000 to this account number but the customer didn’t see it first bank account 3127005813
Hello Partner, we sincerely apologize for the inconvenience caused, kindly log the transaction as dispute and it will be resolved within 24 working hours or kindly call our support line on 09087792971.
This is a great improvement, and it will go a long way to motivate us. Thanks a bunch and keep it up. GOD bless u.
It’s a good idea but I choose to change my loyalty points to cash and was told my account was created but till now have not received it o. Why?
Very very happy to do business with paycentre realizable and trusted
Thank you for choosing PayCentre Partner.
Paycentre is good.
But u guy should work on ur charges.its too much wen compare to other POS
We appreciate your feedback, Partner. Be rest assured that it will be communicated to the team in charge for implementation. Thank you for choosing us.
Good idea. God give you the wherewithal to carry on. Keep it up.
Amen, Thank you for choosing PayCentre Partner.
Withdrawal and fund transfer is moving on smoothly at my end
We are glad to hear this feedback from you Dear Partner.
Good doing business with paycentre realiable and trusted love.
Thank you for your kind words partner!
How do we know when the point will be up for conversion?
Hello Partner, you will be able to convert your points after every 3 months and you must have had accumulated at least 300 points. Thank you for choosing PayCentre!
Thank you paycenter I just received my loyalty 210 Amazing
You are welcome Partner, Thank you for choosing PayCentre.
Good afternoon plz my pad POS not working what is get big POS please help me solve this matter my is Abdulakeem Ishaq Ishola my phone is 08067629665
Hello Partner, to get the big POS kindly visit any of our offices closest to you https://www.paycentreafrica.com/contact. Kindly note that the mPOS is working perfectly.
KINDLY DO THE FOLLOWING
1. Log out of the app
2. Click on Log in as administrator
3. Before logging in as admin, you will notice a Change POS Type written at the bottom of the page.
click on it and select MPOS, then proceed.
4. Then go ahead to log in as administrator, Fetch POS account and login with your pin to perform transaction.
For more information, call us on 09087792971 or send us a message on WhatsApp via 07036918616.
Infact I really enjoy this, I have abandoned it before and now paycenter is amazing. We love you.
We are glad you feel this way Partner, we are always here to help and serve you better. Thank you for choosing PayCentre!
Thank you Partner, we love you too!
Wow thank you so much I appreciate
May God save us till then.
Do transactions that failed on app but successful on site earn points also
Cuz a lot of transactions have been doing are failed but credited in my wallet
Hello Partner, we sincerely apologize for the inconvenience caused, kindly log the transaction as dispute and it will be resolved within 24 working hours
I have been enjoying paycentre since I have been using it, thanks for the service delivered . Keep it up we’re there to networking it to the world.
What will be our advantage of buying mpos for 14k and change it for big pos at rate of 20k. Pls, look into this
Hello Partner, we would inform the team in charge, Thank you for your feedback.
What if I don’t have up to 300 point what happens to the little I have gain will it be added to the new one
Hello Partner, your remaining points will not be added. You have to get 300 points and above to be able to convert your points successfully. Thank you for choosing PayCentre!
Tanks to paycenter I received my 4200
Thank you Partner for sticking with us. We pray that your business will prosper.
Hw can person can get big POS
Hello Partner, kindly visit any of our offices to get yours. Here’s a link to help you https://www.paycentreafrica.com/contact
This is a great improvement, and it will go a long way to motivate us and please kindly initiate auto reversal on debit transaction.
Hello Partner, we have implemented auto-reversal for failed transactions, thank you for your feedback!
The paycentre is really helping in the area of unemployment whereby people go into this business and get their daily bread.
Thank you for your kind words Partner! Thank you for choosing us.
I give kudo’s to paycental,
But I don’t know y my paycental cannot do TV cable Transactions
Hello Partner, thank you for the kind words and we appreciate your feedback, we would work on it.
Good afternoon. I have been having issues with my pos for the past few days now. I couldn’t trasact any business for about five days now , pls help.
Secondly I need another pos machine, where is the closest place to me and how much? am in ikorodu. Thanks
Hello Partner, sincere apologies for any inconvenience caused, kindly confirm the error message displayed/shown on your pinpad, we would resolve that, Our office in Lagos is located at 13, Hughes Avenue, Alagomeji, Sabo, Yaba, kindly call us on 09087792971.
Paycenter is really the best, your response the dispute is superb. However I cannot AEDC bill in Abuja with the app. AEDC is not included among them.
Thank you for your kind words Partner, apologies for the inconvenience caused, we will work on it.
Paycenter is really the best. Your response to disputes is superb. However I cannot pay AEDC utility bill with the app in Abuja. Noticed that it’s included in the app.
Thank you for your kind words Partner, apologies for the inconvenience caused, we will work on it.
Please I did transfer of 36000 since on Saturday and it was successful the person called that it has not dropped yet,have layed complain…but no response yet..please work on it…this thing is affecting my business
Hello Partner, we sincerely apologize for the inconvenience caused, kindly log the transaction as dispute and it will be resolved within 24 working hours
To convert 700 point is how much
Dear Partner, Kindly click on loyalty on your PayCentre Application, convert your points and then redeem them by selecting any of our amazing prizes.
Hi am vickymoneypoint I can’t pay bill cables is only recharging of cards that goes successfully I don’t know why and custmers always comes for bills thanks
Dear Partner, sincere apologies for the inconvenience. Kindly call our support line on 09087792971, Click on 2 if your call is not responded to, so as to register you for callback. We will call you back or send us a message on WhatsApp via 07036918616 for help.
Good afternoon admin, how much is 1000 point to convert to cash, I think you should able to clear this here…..
Dear Partner, to convert your loyalty points to cash, kindly go to Loyalty from the dashboard of your PayCentre Application to convert your loyalty points today, April 1st 2022. Remember, the more successful transactions you carry out, the more loyalty points you get. Happy Transacting!
What time can I redeem my point on the 1st day of the 4th month
Dear Partner, kindly go to Loyalty from the dashboard of your PayCentre Application to convert your loyalty points today, April 1st 2022.
Yes the more you carry out transaction the more your loyalty point as at last 3 month I convert my loyalty point to cash and I get ₦4200 cash added to my paycentre balance
Thank you for sharing this, Partner!
Pls attend to the dispute I logged in since some days ago pls.