Hi Partner, you mean the world to us and we are always looking for ways to show our appreciation to you and that’s why we are super excited to introduce PayCentre Loyalty to you.  

What is PayCentre Loyalty, you ask? It is our reward system where you win points for each successful transaction you carry out and you can then convert the points to amazing gift prizes such as cool cash, airtime, data and shopping gift cards!  

PayCentre loyalty is our way of appreciating you- our dear and wonderful partners who transact with us. 

Do more transactions with PayCentre to get more points and EARN MORE. 

How does it work? 

  • You earn 3 points for every successful transaction you carry out on PayCentre.  
  • The points appear on your admin dashboard right beside your balance so that you can see how many points you have at any time on the PayCentre application. 
  • Your points are built up over a period of three months and starting from the first day of the 4th month, you have the opportunity to convert them to any of our amazing prizes.  
  • For example: if your points on every successful transaction starts counting from October 1 2021, December 31st, 2021 marks the 3-month period and you will be able to convert the points gathered and redeem your prizes from January 1, 2022! After which another set of points starts counting from January 2, 2022. 

You can also find out more about this feature by selecting Loyalty from the dashboard of your PayCentre Application

How you can gain PayCentre Loyalty points. 

You earn 3 points each when you successfully carry out any of the following transactions; 

  • Cash-out transactions (including card-less withdrawals)  
  • Funds transfer transactions (excluding wallet Transfers) 
  • Bill Payments such as Airtime purchase, PHCN bills, JAMB & NECO payments, Cable bills  

What you can do with your loyalty points. 

At the end of each loyalty cycle (every 3 months), you can click on loyalty on your PayCentre Application, convert your points and then redeem them by selecting any of our amazing prizes. 

Frequently Asked Questions 

What is the lowest number of points that can be converted and redeemed? 

An agent can only convert and redeem points from 300 points and above. Once your points are below 300, you have to carry out more successful transactions to earn more points. 

Will an agent get points for transferring to another PayCentre Agent or transferring to oneself? 

No points will be gained for agent-to-agent transfer or transfers to self. 

When can an agent not redeem their points? 

An agent cannot redeem their points in an active quarter; this means that you can’t redeem points earned within the 3-month period (e.g in the quarter of October – December), you can only redeem points starting from the first day of the fourth month which in this case will be January. Each loyalty cycle runs for a period of 3 months. 

What happens if I don’t redeem my points on the first week of the fourth month? 

No worries! You can redeem your points any time after the 3rd month as long as you have over 300 points. You can also accumulate your points for a longer period (e.g 6-9 months, 1 year or >2 years). 

For more information on this feature, click on Loyalty from the dashboard of your PayCentre Application. Follow us @paycentreafrica on Facebook and Instagram. You can also reach our support team on WhatsApp via 07036918616 or send a message to @eslhelpdesk on Facebook and Instagram. 


  1. Amydon Pharmacy Ltd

    Payment is very easy to carryout any type of transaction, no network failure. Reversal is very quick.

  2. This is wonderful and exciting I am happy over the news paycenter has just initiated what will make them lead in this business over others i pray they Keep to this reward my regards to the management,see you agents on top

  3. Pls l did one 40k since yesterday morning to a customer & she told me she has not seen it oo l need help l beg

    1. Hello Partner, we sincerely apologize for any inconvenience experienced, kindly log the transaction as dispute and it will be resolved within 24 working hours.

  4. I have 4782 bonus point what the equivalent to cash reward and for me to convert it am getting I have 7days left to redeem it

    1. Your points are built up over a period of three months and starting from the first day of the 4th month, you have the opportunity to convert them to any of our amazing prizes.

      For example: if your points on every successful transaction starts counting from October 1 2021, December 31st, 2021 marks the 3-month period and you will be able to convert the points gathered and redeem your prizes from January 1, 2022! After which another set of points starts counting from January 2, 2022.

  5. I can’t withdrawal my loyalty bonus point for july-sept I try this morning said can’t redeem points for active period when will the next active period be?

    1. Good morning Partner, you will be able to convert your points after 3 months which is in January 2022. You can keep transacting to earn more points before then. Happy Transacting!

    2. At the end of each loyalty cycle (every 3 months), you can click on loyalty on your PayCentre Application, convert your points and then redeem them by selecting any of our amazing prizes.

      You can also find out more about this feature by selecting Loyalty from the dashboard of your PayCentre Application!

      For more information send us a WhatsApp message on 07036918616 or @eslhelpdesk on Facebook and Instagram.

  6. This is a great improvement, and it will go a long way to motivate us. Thanks a bunch and keep it up. GOD bless u.


    It’s a good idea but I choose to change my loyalty points to cash and was told my account was created but till now have not received it o. Why?

    1. Hello Partner, you will be able to convert your points after every 3 months and you must have had accumulated at least 300 points. Thank you for choosing PayCentre!

  8. Abdulakeem Ishaq Ishola

    Good afternoon plz my pad POS not working what is get big POS please help me solve this matter my is Abdulakeem Ishaq Ishola my phone is 08067629665

    1. Hello Partner, to get the big POS kindly visit any of our offices closest to you Kindly note that the mPOS is working perfectly.


      1. Log out of the app

      2. Click on Log in as administrator

      3. Before logging in as admin, you will notice a Change POS Type written at the bottom of the page.
      click on it and select MPOS, then proceed.

      4. Then go ahead to log in as administrator, Fetch POS account and login with your pin to perform transaction.

      For more information, call us on 09087792971 or send us a message on WhatsApp via 07036918616.

  9. Ajala Abiodun Alaba

    I have been enjoying paycentre since I have been using it, thanks for the service delivered . Keep it up we’re there to networking it to the world.

    1. Hello Partner, your remaining points will not be added. You have to get 300 points and above to be able to convert your points successfully. Thank you for choosing PayCentre!

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